Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Late Policy
To keep appointments running smoothly, please arrive on time for your appointment. While we are conducting appointments via curbside service, you must be at the clinic and reachable by phone within 10 minutes of your appointment time. If you are 10 or more minutes late, you may be asked to reschedule your appointment. Please keep in mind that we can only offer street parking, though we do reimburse up to $8 if you park in a garage and show us your receipt.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.
Payment Policy
We require full payment at the time that services are rendered. We accept cash, check, Mastercard, American Express, Discover and Visa. In addition, we also now accept Care Credit. We can help you apply during your visit, or you may apply online for a Care Credit card in advance to see if you qualify.
Discounts Offered
Active military personnel, seniors, and teachers are eligible for a 10% discount.
Privacy Policy
We do not sell or give out any information to any third party vendors or internet businesses. By providing your email address to our clinic, we do reserve the right to email occasional marketing newsletters from Dupont Veterinary Clinic or any of our affiliated businesses. No private information will ever be disclosed to outside parties from Dupont Veterinary Clinic.
Dupont Veterinary Clinic recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who simply visit our site.
Your privacy is also protected in our hospital. At no time is any information given out about a client or a pet without the consent of the owner.
