Dupont Veterinary Clinic

Treating your pet with compassion and love and 100% committed to providing our clients with the highest quality veterinary care and customer service for over 25 years

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Clinic Policies FAQ

What are the hospital hours?

Our hospital is open Monday to Thursday from 7:00am to 8:00pm, Fridays from 7:00am to 6:00pm. On Saturdays we are open from 9:00am until 4:00pm and we are open Sunday from 10:00am until 1:00pm.

Our doctors do not have "on-call" hours. If you have an issue after normal business hours please contact one of the local emergency hospitals.

Saturdays: between 1pm-4pm we stay open so that our clients may have extra time to pick up and drop off pets, and purchase medications and food. There is not a doctor on premises or reachable after 1pm. Our front desk and technician staff will be happy to offer advice. If your situation is urgent they will recommend that you contact an emergency hospital.

Do I need to have an appointment?

Patients are seen by appointment, but we will gladly accommodate emergencies without an appointment. If possible, please call us ahead of time.

What if I am running late for my appointment?

To keep appointments running smoothly, please arrive on time for your appointment. While we are conducting appointments via curbside service, you must be at the clinic and reachable by phone within 10 minutes of your appointment time. If you are 10 or more minutes late, you may be asked to reschedule your appointment. Please keep in mind that we can only offer street parking, though we do reimburse up to $8 if you park in a garage and show us your receipt.

What forms of payment do you accept?

Cash, Check, Mastercard, American Express, Discover and Visa. In addition, we also now accept Care Credit. We can help you apply during your visit, or you may apply online for a Care Credit card in advance to see if you qualify.

Can I make payments?

Payment plans are not available. Payment is required at the time of service.

Do you provide boarding for my pets?

Dupont Veterinary Clinic offers specialized boarding services. Cats are boarded at the clinic in a quiet "cat only" room. They are watched over closely, given special attention, listen to classical music, and are able to stretch their legs outside of the cage if they are comfortable doing so. Dogs are boarded at our beautiful boarding facility, Shady Spring Pet Retreat, in Woodbine, MD. Your dog can conveniently be dropped off at our clinic and are transported via air-conditioned shuttle bus to their vacation getaway. Please visit the Shady Spring Pet Retreat Facebook page or click on the logo below to explore the website.

 

sspr-horz-logo

 

Do you offer any discounts?

Yes. Active military personnel, seniors, and teachers are eligible for a 10% discount.

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Copyright 2018 Dupont Veterinary Clinic | 2022 P Street NW Washington, DC 20036 | 202.466.2211 | info@dupontvetclinic.com